Strategies for Working With Multicultural Training Groups
To improve cross-cultural communication skills, trainers should:
Even with all cultural considerations in mind, there is no substitute for exercising judgment in considering how, what and when to address various issues during a training. Almost any training activity has the potential to be culturally offensive when facilitated by someone who does not demonstrate respect for participants. Demonstrating respect for participants is crucial and opens the door for mutual growth and learning.
Body Language and Movements
Trainers must also be aware of the different ways people share information. In addition to speaking, people use body language, physical contact and body movements to express themselves. Be aware that the appropriateness of personal space, touching, physical contact and eye contact can vary depending on cultural norms, personal experiences and personal preferences.